Need help? Check out our Support site, then

online security

  1. milliethefrenchbulldog

    I've lost my wordpress blog that is hosted on blue host due to lack of security. If I upgrade my blog site with you, will security be included in the package?

    The blog I need help with is

  2. Read about security at
    Know that in almost every case of hacking or any security failure on any site the site's owner is at fault.

    If anyone is posting anything to a site or removing anything from it, or changing anything in it, or if the site has been deleted and the site's owner did not delete it, then it's most likely that the site's owner has provided them with the ability to do so, either deliberately by adding them as official users, or by allowing them access to your login information, or by posting content that makes it easy for them to guess what the log-in information is.

    Read also:
    Selecting a Strong Password
    Two Step Authentication

    User Roles - Administrator

    Nothing related to site-administration is off-limits for Administrators, including deleting the entire site. This is why we recommend having only one administrator per blog.

  3. re: purchasing upgrades provides free blogs and hosts them free of charge. There are no bandwidth charges. All blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here

    We have 4 different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose. You can view all plan features here Add a plan for each of your sites here:

    There are no monthly payment plans and no bulk deal upgrades. We are billed annually. Also note that purchase orders are not accepted. We must pay for all upgrades in full at the time of purchase. does not accept domain transfers but mapping an existing domain is possible. The domain or mapping of any existing domain URL is included in the pricing for a personal upgrade, a premium and a business upgrade.

    Premium upgrades do not include any premium themes which are all individually priced one time upgrades. The Business upgrade includes access to all premium themes but also note that there is no e-commerce capability under any plan here

    Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are:

    Also read Important Notes Before Upgrading does not provide an email service for blogs on their sub domains or on custom domains. Please see these support docs

    What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL to the original content. It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn't usually take that long.

    You must be logged in as Admin under the exact same username account that registered the blog to access the blog's dashboard and purchase upgrades at > Dashboard> Store > My Upgrades

    Your billing history will be at Dashboard > Store > Billing History

    Your only options for payment are found here Payment Methods provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

    Note: It takes from 1 - 2 weeks for the refund to be received.

    You have to be logged in as Admin under the exact same username account that registered the blog to access the blog's dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there.

Topic Closed

This topic has been closed to new replies.

About this Topic