Page Does not Scroll

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  • #3083488

    A few days ago I did some maintenance on our site that included securing the page as well as added Google Analytics to our website and finally updated some plugins. Now the site is not scrolling on any browsers. The page will scroll through load up as well as when the mouse is over the scrollbar. All the research I have done leads me to believe its a theme issue. We temporarily uninstalled all the plugins and the problem persisted. Any suggestions on what to do next would be greatly appreciated.

    #3083661

    shubhamgmath
    Member

    Hi clayton050318

    Can you please tell us your site address?

    So that we can look into this and let you know the best solution.

    #3083767

    The website address is https://summerswoodfloors.com. Thank you in advance for any ideas you have to help me.

    #3083769

    timethief
    Member

    summerswoodfloors.com hosted by Cloudflare
    Name Servers:
    dana.ns.cloudflare.com
    hans.ns.cloudflare.com

    We provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    The wordpress.ORG support forum is at
    http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

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