Page form isn't sending results consistently.

  • Author
    Posts
  • #1089890

    chicorebels
    Member

    After 100 forms have been completed on our site, we’re finding some aren’t coming to us. In attempting to replicate the problem, we think it may have to do with a hotmail.com address, but then again, some completed forms had a hotmail address in them.

    The blog I need help with is chicorebels.wordpress.com.

    #1090040

    timethief
    Member

    The only forms we can post on WordPress.com blogs are contact forms. Is that what you are referring to? Any legitimate feedback will then be emailed to you, and added to your feedback management area. Have you checked your feedback management area?

    #1090041

    timethief
    Member

    Have you also checked your email client spam/junk mail folder?

    #1090046

    chicorebels
    Member

    The form is located here: http://chicorebels.wordpress.com/69-2/ It was designed with the tool provided by WordPress. Checked all places mentioned and spam folder offline with the affiliated sendto address and nothing for the form in question. I walked her through it and did it as well via another computer and ended up with the same problems. The only thing that I can think of is that her email address is culprit. Is it possible that one particular email address has been banned from WordPress.com?

    #1090049

    timethief
    Member

    I’m sorry I don’t have an answer but I did tag this thread for Staff intervention when I posted above. If you subscribe to the thread your will be notified (hopefully) when Staff respond.

    #1090050

    chicorebels
    Member

    Thanks.

    #1090117

    chicorebels
    Member

    Resolved.
    Thanks!

    #1090139

    timethief
    Member

    You’re welcome.

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