Page "move things right/left & up down" buttons not working.

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  • #1138924

    franstravels
    Member

    HI guys! When I go to my blog’s home page and click on the drop-down menu for my articles, only half of the title appears because of the page width. But when I try to go down to the bottom of the page and move the bar over to the right, it disappears and I cannot move the setting. Ditto when I try to move the level which will allow the rest of the titles to appear. (franstravels.)

    The blog I need help with is franstravels.wordpress.com.

    #1139025

    timethief
    Member

    I see a normal display.
    I’m using Firefox 18 on a desktop PC
    Screen Resolution 1024 x 768
    Browser Size 1015 x 550

    What are your details please?
    See here if required http://supportdeatils.com

    #1139187

    franstravels
    Member

    The display looks normal. Now, go to the upper right hand and click on “articles.” On my screen, you can only see part of the titles. At the bottom of the screen, you can see the bar that allows you to adjust the screen and move the display to the left so you can see the entire list of titles. Except that when you move your cursor down towards that bar, it disappears. The same thing happens when you scroll the cursor down the bar next to the title list.

    #1139190

    timethief
    Member

    As I said above I can see all of the pages. I do not experience what you are experiencing. I tagged this thread for Staff intervention. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1139192

    franstravels
    Member

    Truly odd. I’m using Firefox. Let me try Explorer and see if I have the same problem.

    #1139193

    franstravels
    Member

    Even worse. When I use Explorer, the drop down of articles does not even appear! The Cyber-gremlins are on the loose!!!

    #1139197

    auxclass
    Member

    I see some clipping of the end of the articles drop down – the browser (FF-17) opens a bar at the bottom to scroll to the right but you can’t scroll with the drop down in the down position – not sure how wide my browser is – I also flagged this to be moved to the theme forum –

    #1139234

    franstravels
    Member

    Thanks Auxclass, that’s a start. But when you do open the drop down window and the scroll at the bottom appears, you can’t move it to the right in order to read the entire title list. The scroll bar disappears.

    #1139262

    richardmtl
    Staff

    Hi Fran,

    Might I suggest re-ordering things in your menu? Maybe move the “Articles” menu item to in between About and Journal? I think it will work better for you then.

    Let me know what you think.

    #1139267

    franstravels
    Member

    Hi Richard:
    I gave it a try, but it did not correct the problem. As soon as I try to use the scroll bar alongside the article titles, it disappears. And the scroll bar at the bottom also vanishes. I have tried bringing up my blog with Explorer as well as Firefox. This is occuring with Firefox. With Explorer, the drop-down of the titles does not appear at all; neither do the scroll bars.

    #1139292

    richardmtl
    Staff

    Hello again Fran, can you tell me what version of Internet Explorer you are using?

    As for the scrollbar, you can likely move the page over by using the arrow keys on your keyboard rather than using your mouse. Give that a try as well.

    Is your screen a widescreen, or more of a square? If it’s more of a square, then I think the issue is that your menu with all of your articles ends up going off of the screen because of the “nesting” of the menu. Can you try moving the “Articles” menu to the very left of your menu, before everything else? If you need help with that, please let me know.

    #1139297

    franstravels
    Member

    HI Richard:
    1) I do not use Explorer unless I am forced to do so. I use Firefox. However, the problem is occuring with both Firefox & Explorer.
    In fact, with Explorer, the drop-down menu of articles does not appear at all, nor do either of the scroll bars. I don’t even know how to tell you which versions of Firefox and Explorer I have.
    2) I tried your suggestion of moving the articles to the far left of the menu. Yes, that did display the full artilce titles and allowed me to scroll down using the arrows. And in that configuration, the bottom scroll bar was completely across the screen, negating the need to scroll left and right. However, when I tried to use the scroll bar to scroll down the list of titles, it disappeared.
    3) I have an HP Pavilion with a large screen. The “nesting” seems to part of the problem. However, the inability of people to scroll versus having to think of using arrow keys is a problem. I doubt if most people will think of that; I did not until you suggested it.
    Yout turn!!

    #1139298

    franstravels
    Member

    I fired up my Toshiba notepad and went to my blog. The initial problem is there: even with the “articles” on the far left of the menu, only part of the title appears and the screen visual can only be controlled via arrows.

    #1139305

    richardmtl
    Staff

    Hi Fran, I have tested with Internet Explorer 7, 8 and 9 and the drop-down menus do appear for me, so I can’t explain why you don’t see them. Could you check which version of Internet Explorer you are using, and your screen resolution? You can find that out easily by going to http://supportdetails.com ; that site will detect your settings for you. Thanks!

    #1139308

    franstravels
    Member

    Good morning, dear Richard!
    I use Firefox 18.0. The settings page you suggested (cool page, by the way for those of us who are clueless!), does not give the Explorer information and I don’t know how to find it short of changing my default browser, and I ain’t too sure how to do that!
    Screen resolution is 1280×800. Using Vista.
    I opened the page with Explorer just now and I can now get the drop down menus. However, I cannot use either scroll bar. It’s the arrows or nothing.
    I opened the page on my Toshiba notepad, and it’s much the same. The articles appear, but I cannot use the scroll bars.
    This is just too, too weird!

    #1139309

    richardmtl
    Staff

    Hi!

    Please go to the http://supportdetails.com page while using Explorer, and then it’ll tell you which version of Internet Explorer you’re using. :)

    Could you tell me what the Browser Resolution is as well, please?

    #1139310

    franstravels
    Member

    ‘Ello, Luv:
    On the HP, it’s Explorer 9.0
    Browser size: 1184×686
    Screen Resolution: 1280×800

    On the Toshiba:
    Firefox 17.0
    Browser size: 1024×443
    Screen resolution: 1024x 600

    Explorer 9.0
    Browser size: 1080×551
    Screen resolution: 1080×633

    Are we having fun yet?
    ;-)

    #1139311

    richardmtl
    Staff

    Hi Fran,

    So on the Toshiba, your screen resolution isn’t very wide, which is why the menu is going beyond the edge of the screen. There is not much we can do about that, other than trying a different theme with a different position for the menu, or removing all of those entries from the menu. Of course, you can also use the arrows on your keyboard to scroll right and left.

    As for your HP, you say that even with that browser resolution, it still goes over the edge of the screen? Have you increased the zoom on your page, by any chance? You can check by reducing the zoom : click on the “tools” icon, then check to see if at’s 100% already. You can see here for instructions on how to do that:

    http://thinktutorial.com/browsers/internet-explorer-9/adjust-zoom/

    #1139313

    franstravels
    Member

    Yo!
    I don’t really care about the Toshiba. He’s my backup/travel dude. I was seeing what happened on him for comparison purposes.
    I was able to reduce the zoom of the page in Explorer to 75%. The entire titles now appear, but I still cannot use the scroll bar. It simply disappears as soon as I move the cursor off the list of titles.
    With Firefox, I used “Control -” to zoom in. But still have that same “must navigate by arrows only” problem.
    Oy! (And when you solve this problem, I have another…)
    They do not pay you enough!

    #1139317

    richardmtl
    Staff

    Hi Fran!

    You’ll never be able to reach the scrollbars with your mouse, the menu will always disappear before you can get to it, you absolutely need to use your arrow keys. Because of the way the theme is set up, there’s not much else we can do with it. The only options left that I can see are:

    a) choose a different theme that has the menu in a different position, or

    b) purchase the Custom Design upgrade (at $30/year); this will let us modify the CSS for the theme so that we can do all sorts of fun things, like moving the menu to the left side of the screen, and even more fun stuff like changing the colors of things, and so on.

    So how about you have a look at the themes here?

    http://theme.wordpress.com/

    Maybe you’ll find another one that’ll suit your tastes as well.

    And now, what’s your “other problem” that you mentioned? :)

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