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Pages and Posts go missing

  1. Hi there,

    I have had trouble with my blog posts ever since I started using it. Entire pages (with images) and posts go missing. Initially, my entire blog went missing, but since redoing it there seems to be this tendency for posts to disappear, then remain there when I post a second time.

    I had to redirect a permalink because I was getting traffic to an article, and it was a while before I found out, so I was directing people to a blank page through social media. This is frustrating, as I'm trying to establish myself as a writer and need a reliable link to send people when posting articles. I have a few coming up, so I need this fixed as soon as possible.

    I just read a post with a similar issue, suggesting to never use the 'add post' button from the grey menu bar. What would the alternative be? This user's page has been fixed apparently... is this a bug that's been fixed across the board?



    The blog I need help with is

  2. I'm sorry this is happening to you and have tagged this thread for Staff help. Please subscribe to the thread so you are notified when they respond.

  3. It looks like our system created duplicate blogs for you when you originally created the blog last month.

    I have renamed one of your blogs I can delete that one for you if you'd like. Since that and the other blog at have similar but not identical content, I can also export the content from to the other one if you'd like.

    Please let me know.

  4. Hi Jackiedana,
    I'm not sure why there were two blogs, I assume this had something to do with the problem? Could you please delete dktynan-dupe? Don't worry about exporting content, all the important things are on my other blog.

    Thank you so much, you certainly are an engineer of happiness!


  5. It was an error on our part - the system was generating two blogs with the same name. That issue has been resolved so if you create a new blog in the future it shouldn't happen again. For those who did have two blogs, different ones would show up at any given time, contributing to the confusion.

    I've removed the dupe blog. From here, once you clear your browser cache, you should be good to go.

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