Need help? Check out our Support site, then

Paid $10 to add domain and keep asking me for more money

  1. I entered my domain name in under options/domain and paid $10 through paypal. I then return to add the domain to my blog and it keeps asking me to pay another $10. How do I get it to realize I have already paid.

  2. Same here. I thought, I'd wait for the "Calm down, it's sorted out in 10 minutes" before bothering support.

  3. These are issues for support and not for this forum. Contact support via this link:

  4. I did so in the meantime. But it still might be useful to find out if one is not alone.

  5. Support got back to me (after contacting them) and the problem is resolved for me.

  6. Don't pay twice: wait and complain to WordPress Support. When you pay twice, you might pay Paypal charges twice, and who needs that? They'll never give you a refund. Staff will generally set things right within a day or so.

  7. All sorted for Wendy now.

  8. @The Automattics: Your customer support really shines!

Topic Closed

This topic has been closed to new replies.

About this Topic