Paid $10 to add domain and keep asking me for more money

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  • #192276

    wendyama
    Member

    I entered my domain name in under options/domain and paid $10 through paypal. I then return to add the domain to my blog and it keeps asking me to pay another $10. How do I get it to realize I have already paid.

    #192419

    deltafoxtrot
    Member

    Same here. I thought, I’d wait for the “Calm down, it’s sorted out in 10 minutes” before bothering support.

    #192421

    deltafoxtrot
    Member
    #192429

    isadora
    Member

    These are issues for support and not for this forum. Contact support via this link: http://wordpress.com/contact-support/

    #192430

    deltafoxtrot
    Member

    I did so in the meantime. But it still might be useful to find out if one is not alone.

    #192541

    deltafoxtrot
    Member

    Support got back to me (after contacting them) and the problem is resolved for me.

    #192546

    raincoaster
    Member

    Don’t pay twice: wait and complain to WordPress Support. When you pay twice, you might pay Paypal charges twice, and who needs that? They’ll never give you a refund. Staff will generally set things right within a day or so.

    #192547

    donncha
    Staff

    All sorted for Wendy now.

    #192551

    deltafoxtrot
    Member

    @The Automattics: Your customer support really shines!

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