paid $30 dollars in vain for a no-add upgrade

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  • #1093665

    nmerrynote
    Member

    Dear WordPress,

    I paid $30 dollars for a no-add upgrade. How come I still see horrible adds on my blog and on every wordpress page.

    Please explain,

    Best regards,
    rpuspana

    The blog I need help with is coffeebooksong.wordpress.com.

    #1093811

    kathrynwp
    Staff

    Hi there, I’m not able to see any ads on your site, so it’s possible that you may have inadvertently installed some malware in your web browser that’s displaying the ads at your end.

    Could you please try turning off all Firefox extensions and add-ons and see if the problem goes away? It if does, you can reactivate them one by one to find the culprit that’s injecting the ads.

    http://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

    Please let me know how it goes.

    #1093821

    nmerrynote
    Member

    Hey Kathryn,

    Thx so much for your help. I removed all add-ons, extensions and plug-ins and I don’t see the horrible ads no more. Tomorrow I’ll try turning them on one by one as indicated to see which is the villain :)

    Kind regards,
    rpuspana

    #1093824

    kathrynwp
    Staff

    Great, glad you solved the problem – thanks for letting me know.

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