Paid for domain name/mapping upgrade- and got nothing :(

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  • #865972

    I started a WordPress blog and paid for the WordPress Upgrade Bundle ($99) and did not receive the package. My site is not being hosted or anything, and when I look it says the domain is still available. It has been more than the 72 hour window and I am disputing the charges.
    What can I do now?

    The blog I need help with is stoutsoftheworld.com.

    #866096

    macmanx
    Staff

    The domain was just mapped and not registered for some reason.

    Please try adding the domain again via Store -> Domains in your blog’s Dashboard.

    #866097

    Thanks. How do I add the domain again via Store?

    #866101

    I just tried what you suggested, but I keep hearing “This domain has already been mapped to a WordPress.com blog.”
    Any help is appreciated.

    #866110

    macmanx
    Staff

    It hasn’t been cleared out of the system yet. Please give it about an hour, then try again.

    #866139

    Hello,
    I have tried it again and still nothing. What should I try next?

    #866142

    macmanx
    Staff

    Can you please confirm the domain name you’re trying to add?

    #866150
    #866313

    macmanx
    Staff

    Ok, sorry for the trouble!

    We’re looking into this.

    #866320

    macmanx
    Staff

    Ok, this should be fixed up now. Please try again.

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