Paid for no ads, still have ads

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  • #535584

    I recently paid for the feature which was supposed to eliminate the ads showing up as sticky words in my blog posts. The ads are still there and are very obtrusive – the words are in a font color which can’t be read against the background I use, and then when you hover over them with the cursor to illuminate them and read them, they produce a pop-up for some kind of Sushi video game. It completely disrupts the reader.

    So I paid the fee to get rid of all ads and they are still there. Does it take a while or something? The money cleared my account last week.

    The blog I need help with is futuretom.wordpress.com.

    #535706

    justjennifer
    Moderator

    The best place to sort this out would be directly with Support

    http://en.support.wordpress.com/contact/

    #535707
    #535709

    Hi Jennifer!!

    #535710

    justjennifer
    Moderator

    “Sticky words”? I see no such thing when I visit the front page of your WordPress.com site.Looking again, are you sure you’re not talking about a browser add on you might have? Alternatively, I’d check your computer for spyware/malware.

    #535711

    justjennifer
    Moderator

    ~~~@tsp!

    Does this sound familiar to you? I have a niggling memory of someone else with the “Sushi” problem.

    #535715

    justjennifer
    Moderator
    #535716

    Good memory Jennifer!!!!

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