Paid for NoAds but still see ads on my blog

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  • #1010394

    aprilcmast
    Member

    I paid to have the ads removed from my blog but they are still on there?
    Blog url: http://kidtestedfirefighterapproved.wordpress.com/

    The blog I need help with is kidtestedfirefighterapproved.com.

    #1010485

    justjennifer
    Moderator

    Is there any chance you’ve been accepted into the WordAds program?

    See this earlier forum discussion: https://en.forums.wordpress.com/topic/ads-appearing-recently-even-with-no-ads-upgrade?replies=23

    #1010486

    aprilcmast
    Member

    I think so… now that you say that. What if I don’t want them on there anymore?

    #1010487

    aprilcmast
    Member

    I write a plant-based food blog and there’s Wendy’s ads on my blog! ;-)

    #1010490

    justjennifer
    Moderator

    I don’t believe it is possible to adjust the ads appearing. You might want to read some of the threads in the WordAds forum.

    If you don’t want the ads to appear, you should be able to pause them under Settings>WordAds.

    But IMHO you shouldn’t have to pay for the No Ads upgrade if you want to run ads. Seems a bit counter-intuitive.

    #1010493

    aprilcmast
    Member

    I figured out how to turn them off in the WordAd settings, now to attempt to get my $30 back! Thank you!!!

    #1010498

    justjennifer
    Moderator

    I’ll tag this for Staff assistance, please be patient while they get back to you as there’s a bit of a backlog.

    #1010500

    justjennifer
    Moderator

    Er, after a rethink, if you’ve turned off the WordAds, then there’s no reason to ask for a refund since you shouldn’t be seeing any ads any longer on your site.

    #1010502

    justjennifer
    Moderator

    And I can confirm that the ads I was seeing earlier on your site are now gone.

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