en WordPress.com Forums › Support Paid for plan – benefits disappeared Author Posts November 27, 2018 at 12:45 pm #3219310 ivcdigitalMember We have paid for a Business plan – full year (£240) since July this year. I contacted support to delete the website we had but it seems to have cancelled our plan too. I’m wondering how we can reactivate our plan since we’ve paid for a year! Thanks The blog I need help with is ivcireland.wordpress.com. November 27, 2018 at 12:47 pm #3219311 neelgajjarMember Hi there, It is possible to reverse a site deletion for the first 30 days after a site is closed. Let confirm it with the staff I have added “modlook” tag for the staff assistance. You will get a reply soon from the staff. November 27, 2018 at 12:48 pm #3219312 ivcdigitalMember Thank you – is our business plan tied to that website then? November 27, 2018 at 3:02 pm #3219373 gemmacevansStaff Hi ivcdigital, That’s correct — deleting a WordPress.com site also removes active upgrades. I’m wondering how we can reactivate our plan since we’ve paid for a year! Would you like me to reverse the deletion of testhazel.wordpress.com and restore the Business plan back to that site? Or would you like me to restore it to a different site in your ivcdigital account? Also, do you want to continue using the custom domain testhazel.site? You mentioned not needing it when chatting to our Happiness Engineers so I just wanted to check whether that is still the case. Just let me know and I’ll be happy to help. November 27, 2018 at 3:32 pm #3219412 ivcdigitalMember Please can you move Business plan to ivcireland.wordpress.com please. Thank you! November 27, 2018 at 7:15 pm #3219535 supernoviaStaff This is done, @ivcdigital. Cheers :) November 29, 2018 at 11:28 am #3220538 ivcdigitalMember Thank you! Author Posts The topic ‘Paid for plan – benefits disappeared’ is closed to new replies.