password protected pages working erratically

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  • #2830179

    phynnie
    Member

    Having trouble with password protected pages only redirecting sometimes – not all the time. Have searched forums and have tried removing all plugins and also multiple themes (updated). The same thing happens each time, which is that it works/redirects properly a few times, then just every now and then (about every 10th time or so). I am using safari on mac mostly, but the same problem is occurring for all site users no matter platform/browser. Have set up a test page with pw “test” (http://floatingworldmusic.com/?page_id=1369). Many thanks for any assistance

    #2830266

    Hi there!

    There are two different versions of WordPress. These are the support forums for WordPress.com, and you have the self hosted WordPress.org version. You can read about the differences here:

    https://en.support.wordpress.com/com-vs-org/

    Try posting your question in the WordPress.org support forums, or contacting your host directly for help.

    https://wordpress.org/support/

    Good luck!

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