Password reset broken?

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  • #1936643

    I started a new blog with a new gmail account <(email redacted)>. I then lost the password to the new blog > dreamweavernews.wordpress.com < Now the WordPress.com password reset function doesn’t seem to work. What’s the solution?

    #1936740

    justjennifer
    Moderator

    Are you talking about this page?

    https://wordpress.com/wp-login.php?action=lostpassword

    If you went through the process but didn’t get the email, please check your email’s spam folder.

    #1936741

    justjennifer
    Moderator

    Hm, I see that the link to “Account Recovery” isn’t appearing on that page, which can mean that Staff are currently away.

    If you didn’t get the password reset email, you can tag this thread yourself for further Staff assistance by adding “modlook” to the tags at the right.

    #1936773

    Hi, Jennifer. It finally started working after I posted, but thanks. M

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