password reset not working

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  • #231356

    leminstudios
    Member

    I had wordpress send me a new password it did receive the link to go and reset my password and the link took my back to a page that said “key not valid” and then to ask for it to be sent again. I’ve tried it many times and I can’t get past that 1 page of a invalid key. Not sure what to do next. I need a password to get into my page to make changes but the links I’m sent never work.

    Thanks for any help!
    Sandra

    #231736

    jamesewelch
    Member

    You should contact support. Click the Support link below during support hours and submit an email to them. They usually respond pretty fast.

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