people are not able to access my blog, do i have to do something else?

en WordPress.com Forums people are not able to access my blog, do i have to do something else?

• 

  barbwean · Member · Jul 21, 2013 at 6:51 pm

  • Copy link
  • Add topic to favorites

  People are not able to access my blog, what do I do ?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jul 21, 2013 at 6:53 pm

  • Copy link

  I can access this blog http://riskforlife.wordpress.com/

• 

  barbwean · Member · Jul 21, 2013 at 6:55 pm

  • Copy link

  When i first started my blog, “riskforlife” I received people following me. Now I’m getting people telling me they can’t access my blog site. What is wrong? Thanks for your help.

• 

  timethief · Member · Jul 21, 2013 at 7:10 pm

  • Copy link

  I don’t have a clue why they cannot access a site that I can answer access instantly.

• 

  justjennifer · Member · Jul 21, 2013 at 7:30 pm

  • Copy link

  We’re definitely going to need more information, like what browser and version your readers are using, where they’re connecting from and the like.

• 

  timethief · Member · Jul 21, 2013 at 7:32 pm

  • Copy link

  If any of these people have WordPress.com username accounts then they must post into this thread and report all of their details.

  1. Exactly what kind of device are you using to connect to the internet and to WordPress.com?

  2. What is the URL of the site you refer to please?

  3. Are you logging in under the exact same username account that registered that blog?

  4. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  5. If you are running one of the browsers and versions listed at http://browsehappy.com/

  (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:

  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm

  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

  (b) Make sure that you have both third-party cookies enabled and JavaScript enabled

  Preview Problems and Third-Party Cookies

  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  (c) Disable all browser extensions or add-ons temporarily.

  (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  6. If you are not successful let us know:
  (a) How you are connecting to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
  (c) And what any error reports you receive state.

• The topic ‘people are not able to access my blog, do i have to do something else?’ is closed to new replies.