People that are non-WP users can't comment

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  • #914494


    I am getting a few complaints that they cannot comment on my blog. Is this a known issue? I’ve put in a support ticket before about this same issue.
    Blog url:

    The blog I need help with is



    Yes, I saw that you previously sent us a support ticket, and we replied the following:

    We have recently made some changes to the commenting feature. You can find more information about it here:

    […] If some of your readers contacted you about issues when trying to comment on your blog, please make sure that they are logged in with the same or Gravatar account that is attached to the email address they are commenting with.

    Note that if someone leaves a comment with an email address not associated with a or Gravatar account, they won’t be required to log into or Gravatar.

    I hope this helps!

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