I get the dreaded white square with small windows logo in top left hand corner when I try to upload a photo for my top banner. The photo in question is small in file size, and I have tried it as a tiff and and as a jpg but the results are the same. Browsing, I find the file and click upload. After a redirection, which I say yes to, I expect to come to a page where I can crop, but the photo isn’t being recognised, so I can’t crop. Any ideas anyone? Please???