Picture uploader not working

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  • #792559

    In both firefox and ie, I am currently unable to upload photos. From the main “edit page” view, the hot-button to upload/insert “add media” is tempremental (although the “add poll” button and “add custom form” button seem to work) and when I am able to enter, it is seemingly pot-luck whether or not access my media library (the “show” button is unresponsive) or my “select files” button doesn’t work.

    Please help,

    The blog I need help with is fcbritanico.com.



    Hello there,
    I’m sorry this is happening to you. it’s like you may have a browser related issue.

    Exactly which browser and version of it are you using?

    Have you tried clearing your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    Is your browser version up to date? You can upgrade any browser version here. http://browsehappy.com/

    Have you tried using the browser with all extensions and/or add-ons disabled?

    Do you have another browser you can try so we can rule out browse issues?

    Note: You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/



    There is a widespread problem with the media uploader in Spain.
    By the moment the best way to make it run more or less fine is connecting by https.
    Users → Personal Settings → Browser Connection



    Thank you for sharing that with us. It’s appreciated.

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