Please cancel

  • Author
    Posts
  • #3402540

    petn166se
    Member

    I do NOT want to renew, please cancel my wordpress account. Do Not charge my account.

    #3402667

    rootjosh
    Staff

    The issue is that the WordPress.com user account that you are posting from is not the owner of any upgrades.

    Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to cancel the upgrade.

    You can also use our “why was I charged?” system to help cancel/refund any unexpected WordPress.com charge:

    https://wpchrg.wordpress.com/

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