Please delete two .org entries from .com stats list

  • Author
    Posts
  • #1308964

    rbateman2000
    Member

    My WordPress.com stats again include entries from one of my WordPress.org sites.

    Please remove the entries for:
    My Website (Jetpack) and
    The Savings Network (Jetpack)

    Thanks

    #1309036

    supportbot
    Member

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

    #1309038

    timethief
    Member

    Staff can do this for you. I tagged this thread for their assistance. Please subscribe to it so you are notified when they respond.

    #1309188

    Hi there, @rbateman2000, can you please provide me with the URLs of the sites you need removed from your account and I will be happy to do so for you.

    Thanks!

    #1309189

    rbateman2000
    Member

    Both of the entries are associated with the same url
    rbateman.com

    Please be sure to remove both of the entries
    My Website (Jetpack)
    and
    The Savings Network (Jetpack)
    from the list.

    Thanks

    #1309194

    Hi, There was only one entry under rbateman.com and I have removed it. Log out, clear your browser cache and cookies and then log back into your WordPress.com site and check both are gone.

    Thanks, and let me know.

    #1309197

    rbateman2000
    Member

    I did as you said AND I uninstalled the WordPress installation from the hosting site.

    “The Savings Network (Jetpack)” is still listed in my stats. That is the name of the WordPress site associated with my rbateman.com url.

    I do not have any other WordPress.org sites.

    I would still like the “The Savings Network (Jetpack)” removed from my stats please.

    Thanks

    #1309209

    Hi there, The connection associated with rbateman.com is disconnected. I tried going to savingnetwork.org and it comes up as not found. Can you verify that is the site you are talking about? If so, I can disconnect that one too.

    #1309210

    rbateman2000
    Member

    Yes please disconnect savingnetwork.org

    Thanks again.

    #1309214

    Thank you for the confirmation! I have disconnected savingnetwork.org. I would suggest logging out of WordPress, clear your browser cache and cookies, then log back in and verify it is gone.

    Please let us know if we can help with anything more.

    #1309220

    rbateman2000
    Member

    It is indeed gone now. Thanks for your help. Learned my lesson re Jetpack.

    #1309222

    You are very welcome and let us know if you have any further questions.

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