Please explain billing amount

  • Author
    Posts
  • #1010601

    chasbelov
    Member

    Why are you about to bill me $26 to renew my domain when your store says it’s $5 + $13 = $18?
    Blog url: http://chasbelov.wordpress.com/

    The blog I need help with is chasbelov.wordpress.com.

    #1010678

    1tess
    Moderator Emeritus

    I modlooked this thread so a staff member can help you. Be patient.

    #1010760

    pcrumm
    Member

    Hey there,

    When you registered your domain, you opted to enable domain privacy, which will prevent your personal details from being disclosed in your domain registration records, which are publicly available. Domain privacy includes a $8 surcharge in addition to the $18 domain renewal, leading to a total renewal fee of $26.

    #1010790

    chasbelov
    Member

    Thanks, that explains it. I wish you showed Domain Privacy on paid-upgrades.php under Add A Domain. It would have avoided confusion and improved transparency.

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