en WordPress.com Forums › Support please help me!!! urgant Author Posts December 3, 2015 at 1:01 pm #2510675 endah8003Member to the support team wordpress.com please help me, I can not go to my administrator account, because I lost my phone and the phone number is no longer active, so it can not receive a verification code. Thanks … The blog I need help with is tilulas.com. December 3, 2015 at 3:22 pm #2510756 ridwanrisMember Dear endah8003 try to read on call https://en.support.wordpress.com/ December 3, 2015 at 3:32 pm #2510759 airodysseyMember @ridwanris: If you’d like to help answering questions on the forum, the least you could do is look up the information for the user. @endah8003: I understand you are referring to two-step authentication. When you activated it, you were asked to print backup codes. Do you have them? https://en.support.wordpress.com/security/two-step-authentication/#if-you-lose-your-device Author Posts The topic ‘please help me!!! urgant’ is closed to new replies.