Please try to log in using your WordPress.com username instead of email address

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  • #1074671

    My blog is : vivre loin.wordpress.com. Today, I tried to connect on it and it was not possible. I have reset the password and received the email on my gmail box.
    But, when I want to connect, I have this message : Please try to log in using your WordPress.com username instead of email address.
    I have always been connected to the blog using my gmail email adress. I have no idea what is my WordPress.com username.
    The gmail.com address is my only admin access to the blog. How can I do ?
    Thank you

    The blog I need help with is vivreloin.wordpress.com.

    #1074778

    I precise I wrote this support question using another user account, not the admin one.

    #1074785

    alanthebrit
    Member

    I have had the same problem logging into my blog today. I have reset the password a couple of times but each time it returns the same error message as mariettebastian (above). I had to create a new blog account to add this comment. If others are having the same problem they will also have to create a new account (or use a different existing account) to report this problem.

    #1074792

    gomezborbon
    Member

    Same problem here. I used another account to post this. It allows me to change password but it does not work. I dont remember the username or wordpress email.

    I dont know if there is a relation, but my email is also a gmail and I am in Europe, Are you Mariette and Alan in Europe too?

    Hope this can be solved quickly. Thanks.

    #1074793

    gomezborbon
    Member

    Oh, and it worked ok yesterday around midnight, Paris time.

    #1074794

    gomezborbon
    Member

    My blog is cartasurgentes.wordpress.com

    #1074795

    I’m also having a problem with logging in. I get a message about my cookies needing to be enabled but when I do so, it still doesn’t work. I have reset my password and used 3 different browsers.

    #1074796

    my blog is iquitmyjobandmovedtoguam.com

    #1074802

    laavventura
    Member

    I had the same problem most of the morning. I cleaned out my history/cache/cookies and am now logged in. Worked for me, maybe it will work for you all.

    #1074808

    aleix737
    Member

    I have been having the same issue and have created this new account. I am also not receiving the password rest emails?
    I am using an iPad and the issue is also effecting the iPad app. My blog is lexieandlex.wordpress.com

    #1074813

    alanthebrit
    Member

    Hi gomezborbon,

    I too am in Europe (England) and am using a gmail address. I was able to log on two days ago. The problem seems to have arisen yesterday.

    #1074814

    alanthebrit
    Member

    I just logged in using my WordPress.com username and this worked! Don’t know why logging in using my email address failed after using this method for several weeks.

    In case you don’t know, the WordPress username is the bit that comes before WordPress.com in your blog address. For example, the username for MyBlog.Wordpress.com is MyBlog.

    That’s a relief!

    #1074817

    Thanks for the tip alanthebrit. I used my username and it worked. Will see however as I had problems this morning, this afternoon and this evening signing in!!!

    Is it because I opened a second WP blog in the last few days?

    I cleared the cache (a million times) I enabled cookies and I was still NOT able to log in.

    However – username worked. Hope this issue gets resolved.

    Jennifer Avventura

    #1074819

    macmanx
    Staff

    This is a permanent change.

    If you see the notice which says, “Please try to log in using your WordPress.com username instead of email address,” you must use your username to log in and not your email address.

    If you have forgotten you username, please visit https://en.wordpress.com/wp-login.php?action=lostpassword and click “Need More Help?”

    #1074820

    Thanks macmanx – you’re a super Happiness Engineer.

    #1074821

    macmanx
    Staff

    To correct the reply from alanthebrit above, your username is not always your blog name.

    If you have forgotten you username, please visit https://en.wordpress.com/wp-login.php?action=lostpassword and click “Need More Help?”

    #1074822

    macmanx
    Staff

    thewritetravelblog, you’re welcome!

    #1074834

    macmanx, thank you so much for this! I spent the entire night trying to log into my blog with no success, and was beginning to wonder if I’d somehow locked myself out, but your advice worked.

    #1074838

    macmanx
    Staff

    You’re welcome!

    #1074840

    Hi and thank’s a lot to everybody for the answers.
    My username was the name of the blog…

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