plugins & themes

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    In FAQs wordpress said we do NOT allow custom themes or plugins to upload on wordpress. But when you see the features of BUSINESS plan. it clearly shows that we can indeed upload our own / customized themes n plugins on wordpress, soo as a newbie I wanna know is there any confusion? or need clearance?

    The blog I need help with is


    Hello @sirius911,
    Where did you see that you can upload custom plugins and themes on WordPress.COM? Can you please provide the link?

    Please check out the pricing information again:,
    The business plan says CUSTOM domain names(like and UNLIMITED premium theme.

    There’s no mention of uploading custom themes or plugins in any of the plans.

    Read this line given in this support document:

    Uploading custom plugins is not supported on our service.

    and also’s goal is to keep things simple. We take care of the technical details, so you can focus on creating content. As such, we are not able to support uploading of custom WordPress themes on our service.

    As stated here:

    So… even if you upgrade to any of the paid plans you wont be able to upload custom themes or plugins on WordPress.COM.

    The goal of WordPress.COM is to keep things simple. So that the technical stuffs are handled by WordPress and we focus on creating quality content.

    If your desire to have greater customization, then you might consider switching to WordPress.ORG-as self hosted platfrom to create websites, blogs, online stores and more… It also gives you the ability to upload custom themes and plugins.

    Find out the differences between WordPress.COM and WordPress.ORG here:

    If you wish to move your blog from WordPress.COM to WordPress.ORG, follow the instructions given here:

    You can ask for help while creating your site using WordPress.ORG on this support forum: Because, this forum only supports the sites hosted on WordPress.COM.

    Thanks! 🙂



    Make any free account, then click on Plan (which is Free)
    you will see 3 plans Personal, Premium and Business
    see the features of Business plan. you will see
    Install Plugins
    Upload Themes (click on the i button for info)


    @sirius911 – can you post a screenshot of where you’re seeing this?



    @garysixtyeight absolutely & I was looking to it, But as I am newbie, I dont know as I dont see any option how attach any pic with comment



    Screenshots can be helpful. You can use or to share screenshots and link to them here.



    thanx for help
    here is the link screenshot



    I think you are referring to activating Google analytics

    The Business upgrade which is the only plan that includes Google analytics also includes:
    • Footer Credit Options
    • SEO Tools

    Business Plan Upgrades:
    Advanced SEO
    Google Analytics



    Well, it clearly says that I can upload custom themes & plugins on my site. I encircle it in red.


    You’re in the “My Site” dashboard and clicking on “Plans” right? I think you’re just not reading the info correctly. “Unlimited Premium Themes” mean you can use any Premium theme available in the themes found here:-

    And if you scroll further down that page it says:-

    “Can I upload my own plugins?
    While uploading your own plugins is not available on, we include the most popular plugin functionality within our sites automatically. The premium and business plans even include their own set of plugins suites tailored just for them. Check out all included plugins”.



    We need clarity on this issue so I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    P.S. We Volunteers will also be following this thread.



    P.P.S. This is what I see


    Whoops. I didn’t look at the screenshot. My apologies. Although I can’t see that if I click the SEO button.



    There’s no announcement of such a change here but announcements are always made after the fact.


    I meant “I can’t see that if I click below the SEO button.

    It’s funny how many changes there have been in the last few years where the support docs are only updated weeks later! I guess it would make sense if you’re paying the money for the Business plan. I suppose full e-commerce for the Premium and Business plans will be the next announcement?



    Yes and I understood exactly what you meant.

    I suppose full e-commerce for the Premium and Business plans will be the next announcement?

    As woocommerce was purchased 2 years ago I think you may be right.

    I gave up on speculating what will be next. I accept the fact that when the lines between features and features are any more difficult to distinguish than they are now, I will throw in the towel and invest my time elsewhere.


    @timethief If this is correct (and it’s not April 1st or another one of those “mistakes” I keep bumping into) it will be complicated for you replying to the hundreds of people you do, having to tell them no you can’t use plugins/download themes on most plans but you can if you spend lots of money!



    Hello all.

    This is an option that some users may see as part of the Business plan. It is not a mistake or a April Fools joke, but nor is it something that is available to everyone at this time.


    @rootjosh Thanks for the initial response but I hope there will be a clarification of what this “option” allows those lucky Business plan users to do so volunteers such as @timethief can continue to provide accurate responses to questions in the forum.



    Thanx @rootjosh can you tell us in more details about that option? what will it do? further explanation?

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