Need help? Check out our Support site, then


Post is in my search engine but not on my website

  1. Hello,

    yeah so this is just as confusing as I stated. So I have a post that is technically still on my blog, and when I search for the title, it pops up. Yet when I click on read more, it states that it's no longer there. I'm so confused but I'd really appreciate the help.

    Thank you kindly

    The blog I need help with is www.ambersocialla.com.

  2. ambersocialla.com is hosted by GoDaddy.com
    Name Servers:
    ns62.domaincontrol.com
    ns61.domaincontrol.com

    That site is not on our WordPress.COM servers. The wordpress.COM support docs do not apply to it. You are posting to the wrong support forum. We cannot help you here at all.

    Note that about 30% of those who post here daily are posting to wrong support forum and the answers to wordpress.COM and WordPress.ORG support questions are not the same.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
    (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    wordpress.org support
    The wordpress.ORG support forum is at
    http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

    Jetpack support
    Some Jetpack solutions are here http://jetpack.com/support/
    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack
    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
    ns1.linode.com

  3. Um....thanks?

    I'm not sure if you're a robot or a person who gave a rather long response that became more confusing than my initial question.

  4. I am human being and have answered questions here for 11 years. I predate all but one staff member being on support staff and I predate all support documentation as well.

    Here we go again...

    That site is not on our WordPress.COM servers. The wordpress.COM support docs do not apply to it. You are posting to the wrong support forum. We cannot help you here at all.

    wordpress.org support
    The wordpress.ORG support forum is at
    http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  5. Okay,

    Thank you for being more consise.

  6. *concise*

  7. You're welcome.

Topic Closed

This topic has been closed to new replies.

About this Topic