Post-processing of the image failed. If this is a photo or a large image, please scale it down to 2500 pixels and upload it again.

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  • #3401117

    Hi, Im getting the following error when trying to upload images ‘Post-processing of the image failed. If this is a photo or a large image, please scale it down to 2500 pixels and upload it again’

    How do I get this sorted. Please assist.

    The blog I need help with is shabangunokia.wordpress.com.

    #3401120

    staartmees
    Member

    It means the size of your photos is too large. What size are the photos you are trying to upload?

    #3401124

    They are between 5 and 9 mbs. We’ve uploaded such before, it’s only now that I’m facing this problem.

    #3401153

    chatoxz
    Member

    Hello there,

    The message is referring to the size in pixels of the photo. You need to resize the photo so the resolution of it is lower than 2500 pixels.

    You can use an online tool like this -> https://resizeimage.net/ to resize the image. Use the fourth option after you upload the image.

    Also, I recommend uploading images smaller than 5mb as it increases the time it takes to load the page.

    Cheers.

    #3401155

    chatoxz
    Member

    Hi again,

    There is a guide that I forgot to mention -> https://en.support.wordpress.com/media/image-optimization/. It really could help you with this.

    Cheers.

    #3415358

    midknightt69
    Member

    I also get this error when trying to upload in featured image.
    I have tried to downsize using the tool above. But that did not work.
    The Image sizes are small to start with (14.9kb).
    Thanks

    #3420907

    rhnnayan
    Member

    I am facing the same problem, my images are not large, in a fact those are small images

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