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Posterous import failing to complete

  1. I started the Posterous import process this past Friday (April 6th) and it is still reporting zero post being imported:

    Importer Status
    Posts: 0
    Comments: 0
    Attachments: 0


    I'm taking the advice of your engineers by (apparently) contacting support:

    "If you don't hear from us within 24 hours, please contact support, and we'll get everything fixed."

    The blog I need help with is

  2. Hello there,
    I have flagged this thread for Staff attention.

  3. I have reset your importer.

    Please feel free to try again and let us know how it goes.

  4. Retried but still waiting ... now 24 hours after 2nd attempt. As a note, I did get to step 3 ( as indicated by the URL) however it was a blank screen. I let it sit for a while however didn't see any activity (JS or otherwise) thus I closed the page.

  5. This is to let you know this thread has been flagged for Staff attention.

  6. I reset your importer only 18 hours ago. Please wait the full 24 hours and let us know how it goes.

  7. Also, please note that resetting the importer only clears out the existing import. You need to start the process again, then wait 24 hours.

  8. @macmanx: I now see the error in my ways. I shall wait until at least 6:35 PM to try again and let you know how that goes. Or should I wait another 24 hours from 1:38 PM?

  9. No, I mean that I reset your import 18 hours ago. All that does it shut off the current import.

    You need to try importing again, then wait 24 hours for the import to complete.

    If you already tried importing after I reset it, just wait 24 hours from the time you started.

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