Posterous import failing to complete

  • Author
    Posts
  • #865095

    komielan
    Member

    I started the Posterous import process this past Friday (April 6th) and it is still reporting zero post being imported:

    Importer Status
    Posts: 0
    Comments: 0
    Attachments: 0

    From: http://stuff-that-fails.posterous.com/

    I’m taking the advice of your engineers by (apparently) contacting support:

    “If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.”

    The blog I need help with is stuffthatfails.wordpress.com.

    #865302

    timethief
    Member

    Hello there,
    I have flagged this thread for Staff attention.

    #865309

    macmanx
    Staff

    I have reset your importer.

    Please feel free to try again and let us know how it goes.

    #865428

    komielan
    Member

    Retried but still waiting … now 24 hours after 2nd attempt. As a note, I did get to step 3 ( as indicated by the URL) however it was a blank screen. I let it sit for a while however didn’t see any activity (JS or otherwise) thus I closed the page.

    #865429

    timethief
    Member

    This is to let you know this thread has been flagged for Staff attention.

    #865433

    macmanx
    Staff

    I reset your importer only 18 hours ago. Please wait the full 24 hours and let us know how it goes.

    #865434

    macmanx
    Staff

    Also, please note that resetting the importer only clears out the existing import. You need to start the process again, then wait 24 hours.

    #865446

    komielan
    Member

    @macmanx: I now see the error in my ways. I shall wait until at least 6:35 PM to try again and let you know how that goes. Or should I wait another 24 hours from 1:38 PM?

    #865447

    macmanx
    Staff

    No, I mean that I reset your import 18 hours ago. All that does it shut off the current import.

    You need to try importing again, then wait 24 hours for the import to complete.

    If you already tried importing after I reset it, just wait 24 hours from the time you started.

The topic ‘Posterous import failing to complete’ is closed to new replies.