Posterous xml failed to upload

  • Author
    Posts
  • #1162560

    theepictri
    Member

    XML posterous is not importing. I have followed the guide but it still fails to upload the wordpress export xml file.

    The blog I need help with is antemmet.wordpress.com.

    #1162827

    jenia
    Member

    Since this topic was originally created, Posterous developers made some changes to the backup tool, and our developers tweaked our importer.

    Please download the latest version of the Posterous backup and try the import again. For your reference, import instructions are here: http://en.support.wordpress.com/import/import-from-posterous/

    If you run into any issues, please let me know!

    #1162844

    theepictri
    Member

    Hi Jenia

    I have tried the download and import again, and I still get the same error message.

    Is this still under construction, as I see that you have a main banner still saying that anyone with Posterous issues please follow the instructions?

    Can you help further

    Thanks

    #1162845

    macmanx
    Staff

    It’s possible that the issue could by your browser.

    To rule that out, would you please try uploading with a different browser, like Chrome or Firefox?

    http://browsehappy.com/

    #1162846

    theepictri
    Member

    That didn’t work either on Firefox

    #1162847

    theepictri
    Member

    Import Posterous
    Sorry, there has been an error.

    Could not read the XML file. Please make sure you are uploading a valid .xml or .xml.gz file. For more info, please see our documentation.

    #1162848

    macmanx
    Staff

    Ok, sorry about that!

    If you don’t mind, try requesting the export file one more time at the end of the day today or tomorrow morning. The problem seems to be on their end, and I don’t think they would have fixed it over the weekend, more than likely they’ll have it fixed up today.

    If it’s still bad by tomorrow morning, please let us know, there may be something we can poke with a sharp stick.

    Sorry for the trouble!

    #1162865

    danevo
    Member

    Hi Macmanx,

    unfortunately them problem still appears.
    I just tried it again.

    Kind regards,

    Danijel

    #1162866

    theepictri
    Member

    Ok WordPress/Posterous what can we do.

    I have just tried again and it gives me the same error.

    Can anyone fix this soon?

    Thank you

    #1162867

    macmanx
    Staff

    Ok, one more thing to try so we can rule-out any browser-specific issues.

    Would you please try a different browser, like Firefox or Chrome?

    http://browsehappy.com/

    #1162868

    theepictri
    Member

    Tried it on Firefox and still the same issue

    I downloaded from Safari, but that shouldn’t make a difference to the download file?

    Thanks for trying to help

    #1162869

    macmanx
    Staff

    theepictri, I have sent an email to the address on your account. Would you please reply to that with the export file attached so we can investigate?

    danevo, please let me know if a different browser makes any difference for you.

    #1162872

    danevo
    Member

    @macmanx: unfortunately not. I used the newest FF and the newest Chrome on Mac and on PC. The export is the problem. German ö, ä, ß, ü etc. are “??”.
    The file is exported as UTF-8.
    <?xml version=”1.0″ encoding=”UTF-8″?>
    Example:
    is: <title>Unser Weihnachtsgeschenk f??r Maria aus Itomero in Uganda</title>
    Should be:
    <title>Unser Weihnachtsgeschenk für Maria aus Itomero in Uganda</title>

    It looks like a Problem at Posterous.

    #1162873

    danevo
    Member

    To be clear. I talk about the export. The xml is wrong after the download from posterous. Is not a import problem.

    #1162874

    macmanx
    Staff

    Yeah, you’ll definitely need to contact Posterous about that. If the file itself has the wrong characters, that’s what we’ll import, because that’s all we see.

    #1162882

    danevo
    Member

    @macmanx: Do you have a direct contact to posterous?

    #1162884

    macmanx
    Staff

    No, we do not, just the traditional contact support links via http://help.posterous.com/

    #1162888

    danevo
    Member

    Unfortunately no response on this channel. Same on twitter…

    #1162889

    macmanx
    Staff

    Ok, they’re the only ones who can fix this, so hopefully they’ll get back to you soon.

    #1162894

    danevo13
    Member

    Message form Sachin (Posterous):

    We made another fix and should be fixed now. Please go back to:
    http://posterous.com/#backup
    And click “Request new backup”
    Thanks!

    -Sachin
    Founder, CEO
    @agarwal

The topic ‘Posterous xml failed to upload’ is closed to new replies.