I am helping a nonprofit with their site. They paid for Linen and CSS upgrade etc. under their main user name -- now, do I have to be signed in as the user who actually bought Linen to be able to start a new thread in Premium themes? I'm an admin but when signed in as myself, I am not offered the link to start a new thread in Linen Premium Theme Support.
Thanks in advance! :)
The blog I need help with is hopecommunitycenterapopka.wordpress.com.