Posting in Premium theme support…why can't I do it?

  • Author
    Posts
  • #1195903

    I am helping a nonprofit with their site. They paid for Linen and CSS upgrade etc. under their main user name — now, do I have to be signed in as the user who actually bought Linen to be able to start a new thread in Premium themes? I’m an admin but when signed in as myself, I am not offered the link to start a new thread in Linen Premium Theme Support.

    Thanks in advance! :)

    The blog I need help with is hopecommunitycenterapopka.wordpress.com.

    #1196070

    timethief
    Member

    You must be logged in under the username account that registered the blog and purchased the premium theme. Only then is there is a link for the specific Premium Theme support forum for your theme under Appearance -> Themes in your blog’s Dashboard.

    #1196157

    Thank you!

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