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  • #1122681

    Hi there
    I issue daily news posts for a local community website and have issued 271 so far. Just this week when I put a picture or graphic in a post and resize it to fit the way I want, when I send the post the graphic reverts back to it’s original size in the email. However is the correct size on the blog. This has only just started, what can I do to fix the situation.
    Kind regards
    Angela

    The blog I need help with is stroudcommunityweb.com.

    #1122809

    timethief
    Member

    This thread is tagged for Staff attention. Please subscribe to it so you are notified when they respond.

    #1122884

    zandyring
    Staff

    Hi Angela,

    I’m sorry you’re experiencing this. Could you send me a link to the specific post and if you could make a screenshot of the email that would be great too!

    Here’s a bit more information about how to take a screenshot:
    http://en.support.wordpress.com/make-a-screenshot/

    You can upload the screenshot to your media library and I can view it there.

    Cheers!

    #1122890

    Hi there
    I’ve loaded the screenshots into the media library under the titles “hotmail” and “Website”. The graphic in my Mac email account was also larger than normal (same as hotmail).
    Thanks for your help
    Ange

    #1122902

    zandyring
    Staff

    Hi again,

    I’ve checked your images and I was also able to reproduce using your information. We’re looking into this a bit closer.

    Thank you so much for your patience, and I’m sorry for the inconvenience!

    #1122908

    yoavf
    Staff

    This should be fixed now: resized images should now stay small in subscription emails.
    Thanks for reporting this!

    #1122910

    Thanks for fixing

    A

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