Premium Acct./Domain Hosting

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  • #1681628

    jproctor14
    Member

    I signed up for the Premium account yesterday (in two week trail period currently) and would would like to host my domain (and ONLY this doman…no blogs please…) jproctor.me

    However, the site STILL prompts me to upgrade to premium and wants to charge another $25 for hosting my domain when the premium account should already support this feature… Am I missing something? Please assist asap!!

    #1681725

    timethief
    Member

    Are you clear on these?
    This is a blogging platform.
    A blog is a post based website.
    No one can purchase a domain mapping upgrade and apply the domain URL to a .wordpress.com blog URL that does not exist.

    #1681726

    timethief
    Member

    In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from http://en.support.wordpress.com/register-a-blog/ and the domain name you desire must be available for purchase, or you must already own the domain URL.

    After you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the blog and purchase a domain name by purchasing an annually renewable domain mapping upgrade for the blog from the blog’s dashboard at > Store > My Upgrades.

    See here if you do not own a domain http://en.support.wordpress.com/domains/

    See here for mapping an existing domain that you already own http://en.support.wordpress.com/domains/map-existing-domain/

    Dashboard > Store > My Upgrades is where you do the primary blog set up knowing it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

    #1681729

    jproctor14
    Member

    Yes I am clear on what a blog is… I would like to use the domain i purchased and host on a wordpress platform.

    The premium version accommodates custom domains, yes?

    #1681732

    timethief
    Member

    What do you mean by premium version?
    There is no premium version of anything here except the Premium upgrades to a .wordpress.com blog.
    It’s impossible to purchase any upgrade without providing the WordPress.COM blog URL for it to be applied to.

    #1681734

    jproctor14
    Member

    http://store.wordpress.com/plans/premium/

    I deleted the blog because i ONLY want the jproctor.me (which i own).

    That being the case, can i get refunded for the premium account which listed “custom domains” as a feature?

    #1681737

    timethief
    Member

    You still aren’t getting this. You need to register an underlying.wordpress.com blog URL and it doesn’t matter which one it is in order to map from the .wordpress.com URL to the domain at http://jproctor.me

    You can confirm your billing history at > Dashboard > Store > Billing History and that’s where the transaction numbers are found.

    Provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 – 2 weeks for the refund to be received.

    This thread is also tagged for a Staff follow-up. Subscribe to it please so your are notified when they reply.

    #1681739

    jproctor14
    Member

    I have set up wordpress sites before where there was no blog present and the domain was purchased elsewhere – softtailspirits.com for example.

    #1681757

    jproctor14
    Member

    Haven’t had your coffee yet, eh?

    Cheers,

    JP

    #1681763

    timethief
    Member

    I have set up wordpress sites before where there was no blog present and the domain was purchased elsewhere – softtailspirits.com for example.

    Oh Really? Then they were not WordPress.COM blogs hosted on this multiuser blogging platform. They were free standing WordPress.ORG installs. Read the comparison please > http://en.support.wordpress.com/com-vs-org/

    P.S. Understand that Staff are days even weeks behind when it comes to providing support so taking cheap shots at any Volunteer here can mean we click out and your thread will twist in the wind.

    #1681764

    auxclass
    Member

    softtailspirits.com – is a WordPress.ORG install running 3.8.1

    As explained above you map a custom domain name to a WordPress.COM blog and the custom domain name is overlaid on top of the blog so visitors see the custom domain name when they visit –

    That is the way it works here even for the VIP program that starts at $ 30,000/ year – Techcrunch.com & Hackaday.com have their underlying WordPress.COM blogs – just as my site here and timethiefs have –

    #1681766

    auxclass
    Member

    You are missing some basic’s in your web education

    For more on the difference: http://support.wordpress.com/com-vs-org/

    #1681767

    timethief
    Member

    @auxclass
    Good day to you. :)

    #1681768

    auxclass
    Member

    Morning Morning @TT – at least the snow here went in the mountain passes & closed them – just rain here

    take care & have a nice week

    #1681770

    timethief
    Member

    @auxclass
    Only rain here too today but still about 6 – 8 inches of snow on the ground. Best wishes for a good week to you too.

    #1681779

    jproctor14
    Member

    Progress! In understanding what I was looking for, it might have been easier to mention the .org in the first place.

    P.S. As volunteers, is your goal to help the person, or insult their intelligence whenever you get the chance?

    P.P.S. ^ Rhetorical question.

    #1681780

    timethief
    Member

    As volunteers, is your goal to help the person, or insult their intelligence whenever you get the chance?

    You posted this:

    Haven’t had your coffee yet, eh?

    So you know where you can lodge your rhetorical question.

    #1681791

    jproctor14
    Member

    What?

    #1681793

    timethief
    Member

    Eh? I cannot hear you. lol :D

    #1681794

    timethief
    Member

    You can confirm your billing history at > Dashboard > Store > Billing History and that’s where the transaction numbers are found.

    Provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 – 2 weeks for the refund to be received.

    This thread is already tagged for a Staff follow-up. Subscribe to it please and know that Staff deal with threads in order of datestamps and timestamps – first posted first served, as would be expected. Every time this thread is bumped the timestamp move forward and that means it takes longer to get Staff help.

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