Premium theme cancel and refund button not working

  • Author
    Posts
  • #1004809

    premium theme cancel and refund button not working.

    I bought Gridspace recently and the cancel/refund button is not working. I would like to cancel the theme purchase and have a refund of $75 please. the account is http://traceyupchurch.com

    Thanks,
    Tracey Upchurch
    Blog url: http://traceyupchurch.wordpress.com/

    The blog I need help with is traceyupchurch.com.

    #1004879

    timethief
    Member

    Hi there,
    I have flagged this thread for Staff assistance. Please be patient while waiting.

    #1004881

    Thanks Timethief.

    #1004882

    timethief
    Member

    You’re welcome.

    #1004909

    Hi traceyupchurch,

    I’ve canceled and refunded the Gridspace premium theme for your account as you’ve requested. You should see the refund in your account within 7–10 business days, but usually sooner than that.

    #1004910

    Thank you, I have it already, I appreciate your help. Cheers.

    #1004911

    You’re welcome!

    #1004913

    weblognotes
    Member

    Same problem here. Please cancel my WordPress Value Bundle and refund my account.

    Thanks,
    Alex

    #1004924

    @weblognotes — Hi Alex, I’ve canceled and refunded the Value Bundle to your account.

    #1004925

    Hi Bryan, is the refund/cancel button working now? Cheers :)

    #1004928

    I want to cancel my upgrade. I spent $99.00 thinking I could upload a theme, but I was clearly not on the right WordPress site,

    Please refund my account so I can move over to WordPress.org

    #1004929

    macmanx
    Staff

    traceyupchurch, it looks like I’ve already taken care of that for you today.

    andrewshapter, I have canceled and refunded your bundle as requested.

    #1004930

    weblognotes
    Member

    @ bryanvillarin – Thanks heaps. Shame it didn’t work for me! I didn’t want to deal with the self-hosted WP, but I need more customization options. Maybe next time, if you make the WP pro more flexible or if I can afford the WP VIP.
    Cheers,
    Alex

    #1004931

    @weblognotes — You’re welcome. If you have any specific suggestions for WordPress.com, please feel free to post in the Ideas forum where we’ll be happy to read and take them into consideration.

    #1004936

    lenscaption
    Member

    Same issue for me as well. I would like to keep Avid and cancel Gridspace. I’ve tried but it doesn’t seem to do anything.

    My blog is lenscaption.com.

    Thanks!!

    (email redacted)

    #1004937

    macmanx
    Staff

    I have canceled and refunded your theme as requested.

    Please let us know if you need any further assistance!

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