pretty young theme is rubbish!

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  • #1125199

    I want a refund – the theme i chose is not working! and it is showing up all skewed over the screen!

    The blog I need help with is enjoythegoodthings.com.

    #1125401

    timethief
    Member

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds

    Note: It takes from 1 – 2 weeks for the refund to be received.

    P.S. I tagged this thread for a Staff follow-up.

    #1125489

    justjennifer
    Moderator

    Since “Pretty Young Thing” is a Premium theme, did you ask for help in the special forum? http://premium-themes.forums.wordpress.com/forum/pretty-young-thing

    Also, are you perhaps copying and pasting text or code from a word-processing program, such as MSWord?

    #1125544

    kathrynwp
    Staff

    It looks like you’ve already issued yourself a refund, so you’re all set.

    In future, if you have any issues with a premium theme, don’t hesitate to post in the theme’s specific forum, where you should get an answer directly from the developer, usually within one business day.

    Premium-theme support is available here:

    http://premium-themes.forums.wordpress.com/

    If you need anything else, just let us know.

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