Problem adding users

  • Author
    Posts
  • #759585

    222kat
    Member

    When adding users (as admin, editor, author etc), they receive the email link but on accepting the invitation they get the message, “Sorry, this activation code is for another blog. Please ask the blog owner to send another.”

    Have tried getting them to clear cache and try again but that doesn’t help. I’m having the same problem with different people and using different browsers.

    Any help appreciated.

    #759715

    supportbot
    Member

    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

    #759716

    222kat
    Member

    The link is uqarchitecturerhd.wordpress.com

    #759717

    sangaaa
    Member

    I too have a similar problem. I have invited 2 of my friends to be contributors to sangaaa.wordpress.com. Though they have accepted the invitation a few days back, the date accepted column in my Users’ page shows the status, “Waiting/pending”!!! How do I resolve it?

    #759718

    weschyrchel
    Member

    @222kat, I can’t see the blog at the link you provided above, because it is set to private.

    You may want to play around with inviting people and following this support article, http://en.support.wordpress.com/adding-users/

    #759723

    222kat
    Member

    Yes, it’s intended as a private blog. We’ve already read the support pages but unfortunately they don’t offer any troubleshooting advice. We need to find out what is causing the problem, rather than having multiple attempts and hoping it works, so it works first time when we invite others. To be honest I think we’ll go with a different blogging platform. Thanks

    #759724

    timethief
    Member

    @222kat
    Please submit all of your details directly to Staff in a support ticket. Here’s the link http://en.support.wordpress.com/contact/ After you use the searchbox, under the search results, at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.

    #759725

    timethief
    Member

    @sangaaa
    If you have not already contact ed Staff please do so. Here’s the link http://en.support.wordpress.com/contact/

    #759735

    sangaaa
    Member

    @timethief

    Thanks for your response. I have sent an e-mail to the staff.

    #759757

    wollepb
    Member

    We have the same issue with our blog at http://ddiupbblogs.wordpress.com/ – it went well in the past, but now any new invitee get’s “Sorry, this activation code is for another blog. Please ask the blog owner to send another.”

    #759772

    autobedrijf
    Member

    I have this same issue today. I added someone without a problem yesterday.

    #759773

    muratalat
    Member

    so I’m getting the same massage. I just want to know if I’m doing something wrong or there is a general problem.

    #759774

    Yes — I’m having the same problem right now… started last night, and previously had no problems~ I contacted WP, but am also wondering if there is a general problem…

    #759778

    harehr
    Member

    Me, too! My blog is private. Is that why?

    #759779

    eijner
    Member

    i am also facing this problem….. and it doesnt seem to have a solution elsewhere!

    #759794

    Me too! :(

    #759796

    timethief
    Member

    @wollepb, autobedrijf, muratalat, nissanightfire, harehr dingrenjie and limebirdcommunity

    Staff have changed this function. Please read here > http://en.blog.wordpress.com/2011/11/15/easier-invitations/ and here for instructions http://en.support.wordpress.com/adding-users/

    If you have followed the new process and are still having problems then please submit all of your details directly to Staff in a support ticket. Here’s the link http://en.support.wordpress.com/contact/ After you use the searchbox, under the search results, at the bottom of the page there will be a section that says “Have you found the answer to your question?” You can choose either “Yes I found the answer to my question.” or “No I didn’t find the answer to my question and I would like to contact support for help.” The no option will reveal the contact form.

    #759797

    harehr
    Member

    Thanks, and while I can’t speak for anyone else, that’s the exact way I invited followers to my private blog. It must send them a bum link.

    #759801

    wollepb
    Member

    Same here. I did invite people the very same way it used to work for months. Starting today the receive links that do not work anymore

    #759803

    Thanks for your help timethief. I don’t have a private blog and I was able to add a user yesterday in the new way that you have posted.

    It’s only today where I have encountered a problem, so maybe there’s a general problem with adding new users?

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