I’m sorry but you have not provided enough information for us to answer your question. Will you please expand and be very descriptive about exactly what file types you are uploading and from where? Will you also take a screenshot, upload it to your media library where Staff can examine it, then return to this thread and post the screenshot file name?
When I open WordPress.com and sign-in, I find a list of my blogs and two links stating “Create a new blog”. When I click on any to be able to register a new blog, it takes to a search page V9 Portal Site.
I am new to wordpress and do not understand about media library.