Problem loading of my site. Please help.

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  • #1970586

    madmetmag
    Member

    Hi,

    My website cannot be found, and search. It show “Server can found” when load my site.
    I setup my domain email before (at office 365), and changed some setting in dashboard. As Microsoft technician setup for me, I am not sure what did they input.

    Kindly please help to check the problem and let me know how to solve it. Thanks. Thanks.
    Meanwhile, I want to keep my domain email.

    Kindly please help to fix the problem. Thanks.

    Thank you very much.

    The blog I need help with is
    aogp.net

    The blog I need help with is aogp.net.

    #1970674

    francisbob
    Member

    Hi, is the website linked to aogp.net is aogp.wordpress.com ?

    A WHOIS query on your domain, marks your nameservers NS1.BDM.MICROSOFTONLINE.COM and NS2.BDM.MICROSOFTONLINE.COM

    #1970675

    madmetmag
    Member

    Hi, Thanks for quick response.
    the website linked to aogp.net should be aogpdotnet.wordpress.com

    What is that means of
    “A WHOIS query on your domain, marks your nameservers NS1.BDM.MICROSOFTONLINE.COM and NS2.BDM.MICROSOFTONLINE.COM ”

    Sorry, i am not good at website.
    But i remember Microsoft technician typed this during the setup of email.

    #1970690

    francisbob
    Member

    Hi again,

    A WHOIS query gives information about a specific domain name. Normally, the nameservers (the configuration that tells your domain name to point to aogpdotnet.wordpress.com_ are supposed to be something like ns1.wordpress.com.

    My guess is that the Microsoft technician overwrote the configuration and that’s why aogp.net does not work anymore.

    I’ll tag for a moderator to have a look, maybe they’ll be able to help you.

    Please be patient and be sure to subscribe to this post to receive a message when someone will write back !

    #1970700

    madmetmag
    Member

    Thank you very much! Thanks!

    #1970838

    jackiedana
    Member

    If you would like your domain aogp.net to point to your WordPress.com site, you will need to update the name servers to point to WordPress.com.

    If you want your hosting to be at Microsoftonline.com, then you will need to deal with your email forwarding at your new hosting provider.

    #1970862

    madmetmag
    Member

    Thank you very much for the reply. Thanks.
    is it means that i just change back the name servere from “NS1.BDM.MICROSOFTONLINE.COM and NS2.BDM.MICROSOFTONLINE.COM” to > “ns1.wordpress.com”, then my domain site would be back to normal. right?
    Meanwhile,
    If point my domain aogp.net to WordPress.com site, will it affect the setting of domain email? Kindly advise.
    Thanks Thanks.

    #1970905

    gracejiyoung
    Member

    HI there,

    If you want your domain to point to your WordPress.com site, yes you will have to change the nameservers to this:

    • NS1.WORDPRESS.COM
    • NS2.WORDPRESS.COM
    • NS3.WORDPRESS.COM

    This will in fact affect your email. So, you will have to add custom records given to you by your email host. Please note that it may take a day or two for everything to propagate and in this time your email may be affected. Take a look at the link before for more information:

    http://en.support.wordpress.com/domains/add-email/

    Let me know if you have any questions with this!

    #1970915

    madmetmag
    Member

    Hello Grace. Thank you for your reply!!! I will try try. Thanks.

    #1970916

    gracejiyoung
    Member

    You’re welcome!

    Let me know how it works out!

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