Problem transferring blogs to another account

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  • #1062289

    I have two blogs that have custom domains that I keep trying to transfer to other accounts. I’ve tried several times. I’ve never gotten a confirmation email and the blogs have never been transferred. I also can’t figure out how to contact customer support to get help with this. Anyone else have this problem?
    Blog url: http://roadtoworkingfromhome.wordpress.com/

    The blog I need help with is roadtoworkingfromhome.com.

    #1062389

    timethief
    Member

    Please provide specific information so there’s something to work with.

    I have two blogs that have custom domains that I keep trying to transfer to other accounts.

    Are your trying to map your WordPress.com blogs to domains that you already own? If so then have you followed this process to purchase domain mapping upgrades? http://en.support.wordpress.com/domains/
    If you have done that then have you followed through with all the steps required to map an existing domain (one you already own) to your WordPress.com blog. http://support.wordpress.com/domain-mapping/map-existing-domain/

    #1062390

    timethief
    Member

    Have you looked here to see if the upgrades went through?
    Store > My Upgrades
    Have you gone here and printed out your receipts?
    Store > Billing History

    #1062391

    timethief
    Member

    What are the domain URLs?
    What are the underlying .wordpress.com blog URLs?

    #1062484

    What I am trying to do is transfer two WordPress.com blogs with custom domains to another WordPress.com user. I followed the Help instructions. When I put in my requests, the message says because of my upgrades (domain name) my request has been sent to customer support and they will contact me. I’ve never gotten an email even though I’ve put in these requests several times.

    The domain URLs are annblakewriter.com / anneblakewriter.wordpress.com and lilabarton.com / lilabarton.wordpress.com

    #1062497

    macmanx
    Staff

    What is the username that you’re trying to transfer them to?

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