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Problem with buying custom domain

  1. Hi!

    I've got problem paying for custom domain and mapping. When I enter anything about my credit card I've got an error:
    "This transaction cannot be processed."
    And nothing else (for example... why it cannot be processed). My credit card is working fine on Amazon. So can anyone could tell me what is this error all about?

    With Regards

    The blog I need help with is

  2. I've tagged this for staff attention and hopefully they will be around shortly to help you out.

  3. Can you please tell us which country your billing address is in?

  4. In Poland. If you need more information I can provide it.

  5. It may be several hours before you hear back from macmanx. I expect he is asleep right now.

  6. Well, there are no transaction blocks in Poland, so that's good.

    Do you have access to another card you could try?

  7. No, I have only this one.

    When I my some mistake, I get proper error for example when I enter not valid expiration date.

    But when I write everything ok in form I get only:
    This transaction cannot be processed.

    Any ideas why could this happen?

  8. If you're seeing that, it's probably being declined by your bank.

    At this point, I recommend contacting your credit card provider.

  9. Hello house, Please am trying to buying a domain name on WP. The error message i get is "please enter a valid billing country address". My billing address is Nigeria.

    Would appreciate any info.

  10. mindthegapng, our payment gateway has declined to accept payments from Nigeria.

    Unless you have a bank outside of the country, we unfortunately cannot offer a way for you to purchase our upgrades at this time.

  11. Thank you very much. Would try to get that sorted out. Cheers

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