Problem with buying custom domain

  • Author
    Posts
  • #887216

    galuszkak
    Member

    Hi!

    I’ve got problem paying for custom domain and mapping. When I enter anything about my credit card I’ve got an error:
    “This transaction cannot be processed.”
    And nothing else (for example… why it cannot be processed). My credit card is working fine on Amazon. So can anyone could tell me what is this error all about?

    With Regards

    The blog I need help with is solution4future.wordpress.com.

    #887336

    I’ve tagged this for staff attention and hopefully they will be around shortly to help you out.

    #887338

    macmanx
    Staff

    Can you please tell us which country your billing address is in?

    #887348

    galuszkak
    Member

    In Poland. If you need more information I can provide it.

    #887350

    It may be several hours before you hear back from macmanx. I expect he is asleep right now.

    #887429

    macmanx
    Staff

    Well, there are no transaction blocks in Poland, so that’s good.

    Do you have access to another card you could try?

    #887442

    galuszkak
    Member

    No, I have only this one.

    When I my some mistake, I get proper error for example when I enter not valid expiration date.

    But when I write everything ok in form I get only:
    This transaction cannot be processed.

    Any ideas why could this happen?

    #887446

    macmanx
    Staff

    If you’re seeing that, it’s probably being declined by your bank.

    At this point, I recommend contacting your credit card provider.

    #887566

    youthnomics
    Member

    Hello house, Please am trying to buying a domain name on WP. The error message i get is “please enter a valid billing country address”. My billing address is Nigeria.

    Would appreciate any info.
    Thanks

    #887568

    macmanx
    Staff

    mindthegapng, our payment gateway has declined to accept payments from Nigeria.

    Unless you have a bank outside of the country, we unfortunately cannot offer a way for you to purchase our upgrades at this time.

    #887576

    youthnomics
    Member

    Thank you very much. Would try to get that sorted out. Cheers

The topic ‘Problem with buying custom domain’ is closed to new replies.