Problem with DNS, blog offline

  • Author
  • #1865691


    Hi would be great if someone could help with the following.

    I few days ago my blog went offline for no apparent reason.

    Then I went to store section and it said DNS needed to be updated. Not sure why.

    My domain name is registered with Fasthosts, so I logged onto there to check the nameservers.

    Under the ‘My Domains’ section of wordpress it said:

    ‘Point’s nameservers to your site

    Using the DNS tools provided by your domain registrar, remove any existing nameservers and add the following:

    Then come back here and try again. It may take several hours for our system to recognize the changes.’

    But the nameservers for my Fasthosts account already were the correct wordpress nameservers it is asking me to change them to.

    Nonetheless, I re-entered the nameservers in Fasthosts and updated.

    24 hours later it is still not working and WordPress is still telling me that ‘We checked the nameservers and it looks like they’re not pointing to yet.’

    How is it they are not pointing to WordPress?

    Any help would be really appreciated!

    Many thanks


    The blog I need help with is



    I’ll tag this thread for a Staff follow-up and assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.



    Great, thanks for your help. I’ll await a response.



    Great, thanks for your help. I’ll await a response.



    Hi there!

    I checked on your domain and I saw a “ClientHold” status on it.

    Usually, this means that the domain has expired.

    Could you please check with Fasthosts on the real status of your domain and see if it would still be possible for you to renew it?

    Please get back to me on that soon. Good luck!

The topic ‘Problem with DNS, blog offline’ is closed to new replies.