Problem with Email notification of comments

terryfreemark · Member · Sep 22, 2015 at 7:12 pm
Copy link

Add topic to favorites
This just started lately: Whenever someone comments on a new post on my blog, the email notification that I receive tells me that the comment is on a blog post that was published almost 2 years ago! And yet the comments are showing up on the correct article on my blog (usually my latest post).

Under Discussion Settings, I have checked off that Before a Comment Appears “comment author must have a previously approved comment.” And I also have checked off that I should be notified by email whenever anyone posts a comment in my blog.

Any idea what’s going on here?

The blog I need help with is: (visible only to logged in users)
terryfreemark · Member · Sep 23, 2015 at 4:33 pm
Copy link
Bumping. Can anyone help?
terryfreemark · Member · Sep 23, 2015 at 10:09 pm
Copy link
topping…
terryfreemark · Member · Sep 24, 2015 at 8:24 pm
Copy link
Isn’t there a way to get an answer? Topping again.
shayman · Member · Sep 30, 2015 at 2:04 pm
Copy link
I may have a similar issue. I just posted a similar question.
timethief · Member · Sep 30, 2015 at 10:36 pm
Copy link
@terryfreemark
When you need Staff help you type modlook into the sidebar tags on the thread. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

@shayman
You other thread is tagged for Staff. Please do not post into more than one thread on any single issue.
supernovia · Staff · Oct 1, 2015 at 12:31 am
Copy link
@timethief thanks for the modlook tag. @terryfreemark , I’ll contact you via ticket so you can forward the email to us. Thanks :)
terryfreemark · Member · Oct 1, 2015 at 2:05 pm
Copy link
Yesterday I read somewhere on this forum that if I had one paid upgrade then I could click on the Help button on my Dashboard and get some help. I did that, and had a chat with a WordPress tech. He had to refer my problem to one of the engineers, and,….they fixed it!

Thanks for your responses. I’m going to close this topic as resolved.

No items found.