Problem with file attachment URLs

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  • #327610

    Hi – my blog suddenly stopped allowing users to download files. When I create the attachment (Add Media), the HTML for the file looks fine, but clicking the link simply takes one to a static page with the file attachment title. Has anyone experienced this? Any ideas? Thanks much!

    The blog I need help with is brooknet.wordpress.com.

    #327719

    Can we have a link to where this is happening?

    #327731

    educativpgm
    Member

    I have the same problem!
    Maybe “thesacredpath” can help us! :)

    http://www.educativpgm.wordpress.com

    paula mihai

    #327733

    Paula, can you give us a link to a place on your blog where the is happening so that we can look at it?

    #327742

    educativpgm
    Member
    #327744

    Which link in particular. I cannot read the language.

    #327746

    And let’s keep this discussion in one thread so that we are not bouncing back and forth.

    #327754

    bigpblog
    Member

    I have the same problem; I am a teacher and ALL my links suddenly lead nowhere!

    #327760

    We need a link to your blog and specific examples of where this is happening. We cannot even guess until we can look at it.

    #327768

    bigpblog
    Member

    OK – try this …

    http://bigpblog.wordpress.com/

    Try the HOMEWORK page or the MATHS page; each has lots of links to downloadable WORD files; these links take you to another window, but the actual clickable links for the documents themselves have disappeared.

    #327770

    On the “maths” pages, were these all Word files?

    Mental Maths Test 1
    Mental Maths Test 2
    Mental Maths Test 3
    Mental Maths Test 4
    Mental Maths Test 5

    #327772

    bigpblog
    Member

    Yes

    #327773

    bigpblog
    Member

    They are still there in my library, although I cannot locate their URL address anywhere

    #327774

    OK, this is beyond the volunteers here in the forums. Contact staff directly and make sure and let them know that the above links on the maths page used to link to Word documents.

    http://support.wordpress.com/contact/

    #327776

    hillelstoler
    Member

    Go to your media library and select a file, there are three buttons there (under “Link URL”:

    None, Post URL & File URL

    if you want a download link to your file you should use the File URL button.

    #327777

    @hillelstoler, the math links above on bigpblog were originally linked to .doc files and working. Now they are not. Something happened in the backend of wordpress.

    #327778

    bigpblog
    Member

    Ummm … no.
    WHen I hover over a file I get EDIT/DELETE/VIEW and if I select the file I get Title, Caption and Description – none of the buttons that you suggest.

    #327780

    If you go to media library from within a post, then you can click on the “show” button for the document and find what hillelstoler mentions.

    #327782

    I should have adde if you go to the media library from within a page also.

    Another thing that is important, is that when you name the files, make sure they have an extension at the end of the filename (.doc)

    #327783

    bigpblog
    Member

    HI sacredpath – yes, I know about that, but I think that’s the problem – I can’t get the blog to SHOW any docs, so I can’t see the URL details or anything like that. All I can get is what I have listed above.

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