Problems with email DNS

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  • #1076971

    martixk
    Member

    Hi. I’m Jorge Rodríguez, I’m doing a blog for my friend Marta.
    The blog is martacastellaescola.wordpress.com. I have a mapped domain: martacastella.com, pointing to the wordpress blog. Is all oK except the email. Y use webmail.martacastella.com but it doesn’t word properly. It can send emails but not receive. I think is a problem of DNS configuration.

    Following your guidelines, I’ve write this DNS:

    MX 10 mail.martacastella.com.
    TXT “v=spf1 include:celingest.es a mx ~all”
    A webmail 46.17.142.29
    CNAME webmail http://www.martacastella.com.
    SRV _xmpp-client._tcp 10 10 5269 martacastella.com.

    BLOG:
    user: martixk / pwd: [removed from public forum]
    server (Pop3 and SMTP): mail.martacastella.com
    email account: (email redacted) / pwd: [removed from public forum]

    Thanks in advantage

    Can you helpe me?
    Jorge Rodríguez
    (email redacted)
    http://www.dxmedia.net

    The blog I need help with is martacastella.com.

    #1077158

    macmanx
    Staff

    As you have just entered your passwords into a public forum, I recommend changing those immediately.

    The TXT record appeared to be incorrect, so I adjusted it, and it should start working soon.

    Just in case, please double-check the DNS records with your email provider.

    #1077187

    latertulia98
    Member

    Hi, macmanx.
    Thanks for your advice, but I didn´t publish this message, I sent it to wordpress and they published it directly!

    The TXT record includes automatically the slash ///// several times, at right and left, but it seems a problem of wordpress, because I don’t write that slashes.

    Well, now I have another problem, because before I could see webmail.martecastella.com (and send but not recive messages), but not now. Now, it redirect always to martacastella.com

    Best
    Jorge

    #1077188

    macmanx
    Staff

    We never publish messages on the public forum without your permission. Assuming that you used http://en.support.wordpress.com/contact/ at the time, posting to the public forums was the only option due to the holiday break and was listed clearly.

    As for the issue with the webmail subdomain, everything appears to be fine on this end, so I recommend contacting your mail provider to double-check the DNS records.

    #1077189

    latertulia98
    Member

    Thanks for your answer

    Jorge
    ———

    #1077190

    macmanx
    Staff

    You’re welcome!

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