Problems with Premium plan purchase

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  • #2780947


    Due to some Internet connection issues, I bought a Premium plan for a blog twice. I tried to cancel the second purchase and get a refund, but it moved my plan back to free immediately, which is not what I wanted. Moreover, only the first purchase was refunded, second purchase – which is the one I wanted to refund – was not. So my Premium plan is set to activate in a year, not immediately as I had planned it.

    What I need/want is to either cancel and refund the second purchase as well, so I can buy the Premium plan that is to start immediately (I don’t have the money for both), or to somehow switch around the second purchase so that it starts immediately.

    The blog I need help with is

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