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Problems with Top Posts and Pages Widget

  1. ismailimail
    Member

    The gravatar is also showing up on Facebook and Google + Pages, instead of the images in the blog posts. Thanks for looking into this problem which has been on-going for several days now.

  2. kathrynwp
    Staff

    Our developers are investigating the issue with a user's Gravatar mistakenly appearing in the Top Posts & Pages widget, as well as when posts are shared via Facebook, Twitter, and other social media channels.

    I will keep everyone updated here.

    There's no need to let us know if your own site is experiencing the problem. Once it gets fixed it'll be resolved for everyone. :-)

    Thank you for your patience.

  3. eyesometric
    Member

    Thank you Kathryn

  4. kathrynwp
    Staff

    These issues should now be fixed. We're sorry for the inconvenience!

  5. elisasspot
    Member

    woohoo the correct images are now showing on the WP side, i do not use virus book , so i can't speak for that!

    Thanks for quickly fixing it!

  6. eyesometric
    Member

    Looking good. Thank you!

  7. fosterb
    Member

    "Top Posts" works correctly again, right. Thank you.

    But "Posts I like", where this issue occurs too, still shows only the gravatars.

  8. kathrynwp
    Staff

    fosterb - thanks, I've asked our developers to look into this.

  9. bstroud1
    Member

    sharing to facebook still shows gravatar...

  10. stergiog
    Member

    @kathrynwp - "Top Posts" works correctly again, but sharing to facebook still shows gravatar

  11. kathrynwp
    Staff

    Hi bstroud1 - if you had tried to share a post earlier on Facebook where the Gravatar showed up, then Facebook still has the old, incorrect, thumbnail in its cache.

    This is a tool provided by Facebook where you can paste the URL of any individual post where this is an issue. Just paste it in the text field and click Debug, and that''ll force Facebook to retrieve the new thumbnail for the post:

    https://developers.facebook.com/tools/debug

    I just did that for your most recent post - "Featured Artist… Diane May!" - and it worked. :-)

  12. kathrynwp
    Staff

    stergiog - please see my note to bstroud1 above.

  13. kathrynwp
    Staff

    fosterb - Posts I Like should now display correctly.

  14. foodandtools
    Member

    Thanks WordPress team my widget for "Top Posts" is now working! :) ):

  15. fosterb
    Member

    kathrynwp - Yes, It does. Thanks for quickly fixing this bug.

  16. kathrynwp
    Staff

    foodandtools & fosterb - great, glad to hear it.

  17. pachi67
    Member

    Fixed problem with the widget on my blog. Thanks!

  18. belladonichaze
    Member

    Thank you for fixing! :)

  19. hurtsi
    Member

    It's working! Thank you! :)

  20. stergiog
    Member

    sharing to facebook works correctly again. Thank you.

  21. bstroud1
    Member

    Thank you Kathryn!

  22. aliencoder
    Member

    Thanks for getting this fixed :)

  23. detailsanddeco
    Member

    hi , I have the problem in facebook (i think i fixed with you advice) but in tumblr too. before the problem i have always the photo of the post, now i only have the text.
    my blog is
    http://detailsanddeco.wordpress.com/

  24. kathrynwp
    Staff

    It sounds like the Top Posts & Pages Widget and Pages I Like widgets are now working, but there may still be some issues with sharing on Facebook.

    If anyone is still having issues with social-media sharing, please post in this thread:

    http://en.forums.wordpress.com/topic/publicize-doesnt-post-images-into-fb-anymore

    detailsanddeco - I will answer you over there.

    This thread will now be closed.

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