Publicise to Facebook doesn't show featured image

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  • #1464673

    Hi,
    A recent post of mine (http://kristielleamy.com/2013/10/01/charlotte/) was set up with a featured image and gallery. However when I publicised to Facebook (https://www.facebook.com/KristielleAmyPhotography) the image Facebook used was not my featured image or any of the photos in the gallery. It used my header image (my logo). How do I change this?
    Thankyou.

    The blog I need help with is kristielleamy.com.

    #1464809

    timethief
    Member

    I’m sorry but when using Publicize, note that we have no control over the images that Facebook chooses to display or when they choose to flush their image caches. We really only send them the URL of the post, and they hunt through that for the excerpt and images to include. From: https://en.forums.wordpress.com/topic/avalaible-facebook-thumbnail-issue?replies=7#post-1000734
    Read also: http://developers.facebook.com/tools/debug
    from: https://en.forums.wordpress.com/topic/fb-link-has-no-thumbnails?replies=4#post-936861

    #1464831

    rilm
    Member

    Thanks for this. I was having the same problem, and I read elsewhere in these forums about setting the featured image, which I now do. That mostly works, but sometimes it doesn’t. I guess showing the logo is better than nothing!

    #1464833

    timethief
    Member

    Sorry my answer wasn’t one that helps every time.

    #1464837

    rilm
    Member

    Facebook keeps changing their code–it would probably be a full-time job for you folks to keep up with them! Even then there would likely be frustrations.

    #1464847

    Thanks for the reply. Pretty much makes the Facebook publicize feature useless.. I know WordPress say it’s facebook’s issue, but in reality, publicise is a wordpress feature therefore its a WordPress issue too. It shouldn’t be up to Facebook users to bring this attention to Facebook. It’s obviously a common issue, therefore WordPress should be collaborating with Facebook directly. Pretty simple problem to fix I would have thought :-(

    #1464858

    Hi I’ve recently started having the same problem (again). This first happened in February when everything was working fine, I was posting a picture and when the post went through to Facebook it did not show the picture I posted when previously it had worked fine. This was on February 10th if you want to check back. I was told several times that the issue was with Facebook and various other reasons and definitely NOT a problem with WordPress until finally we were advised that the problem actually WAS with WordPress and the developers were aware of the issue and this was then fixed. Please could this be checked again as it does appear the same issue has happened again. Thanks for your help.

    #1464913

    modflowers
    Member

    Having the same problem myself at the moment with my blog, modflowers.wordpress.com – just showing my logo when I post to facebook via Publicise. Everything was fine until a couple of days ago.

    #1464915

    timethief
    Member

    I’m sorry this is happening to you. I have tagged this thread and another for Staff.

    #1464916

    kardotim
    Member

    For some reason, Facebook fails to recognize them when a link to your site is posted with Publicize. At this point, I’m afraid there is not much else we can do. Your posts include image tags, and it’s up to Facebook to use these images or not.

    With that said, our developers are aware of this issue, and are looking into it to determine if there is anything we can change on our end to get this working properly.

    I’ll reply to this tread when we have any additional information on our end.

    Thank you for your patience.

    #1464917

    modflowers
    Member

    Hi, the problem seems to be resolved today. I’m not sure what changed, but today’s post has appeared with a photo – yay!

    #1464918

    Sadly mine still has same problem – thinking of giving up and finding a new platform.

    #1464919

    srhelvetica
    Member

    In my case, it is not just Facebook what is failing.. Tweeter isnĀ“t working as it used! Beginning to think it is not just “a Facebook matter”…

    https://en.forums.wordpress.com/topic/publicizing-problems?replies=2#post-1507451

    #1464920

    modflowers
    Member

    After one day of posting a photo, the problem has returned. *Sigh*.
    It beats me how Facebook can be so successful when it seems to listen so little to it’s users.

    #1464921

    plinthetal
    Member

    glad to see others in the same boat, i eagerly await for new information on how to correct this because it does seem inconsistent with when and how it works.

    #1464923

    having the same problem, would love a solution.

    #1464924

    Following…I’m having the same problem! With no thumbnail, the link is barely visible on Facebook.

    #1464925

    brbethel
    Member

    I have the same problem.

    #1464926

    indythkr
    Member

    I keep reading about featured image, which can be found under Screen Options. When I open screen options the “featured image” item is not among the things I can select. I am so frustrated! I used an image related to my post and at the end a video. Facebook is showing the video as the featured image and we know that people will open the video, but not the blog!

    #1464927

    The featured image dont work until a month ago in my facebook page and google+ .

    I didnt any change… now only works in my twitter account

    https://www.facebook.com/pages/Nkai-global/119037988250230
    http://nkaiglobal.wordpress.com/

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