Publicize doesn't post images into FB anymore

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  • #1151064

    holistic2010
    Member

    2 days ago Publicize stopped posting pictures which are in my posts to FB. Instead only the avatar image shows up. All was working fine before.
    I removed the app on FB and created a fresh new connection from Publicize to FB. Didn’t work either. Tried posting as a new user with admin rights;… post go through, images don’t, only avatar image again. Disabled showing of Avatar image in WP didn’t help either. Videos in post show in FB but not images whether form Media library or as link with URL:
    Anybody can help please???

    The blog I need help with is soulwritings.wordpress.com.

    #1151184

    timethief
    Member

    Hello there,
    If you check the front page of this forum or simply search tags you will find other threads reporting the same issue and a possibly related issue.
    https://en.forums.wordpress.com/topic/the-photo-i-post-in-wordpress-no-longer-transfers-to-the-blog-post-on-facebook?replies=5

    #1151359

    1tess
    Moderator Emeritus

    Timethief,
    I wonder if this posting of gravatar to Facebook is related to the problem with the top posts and pages? There have been a few people mentioning that their tp&p widget is wonked and facebook is also only picking up their gravatars?

    #1151364

    1tess
    Moderator Emeritus

    Here are a couple more with gravatars going to facebook:
    https://en.forums.wordpress.com/topic/photos-no-longer-showing-up-on-facebook?replies=2

    I’ll ask about this…

    #1151365

    timethief
    Member

    @tess
    There are multiple image and widget issues in multiple threads and I chose not to devote time to steering them all to post into one thread. Also as non one else appears to be tagging for separation of specific issues, I didn’t do that either I just put “modlook”.

    #1151367

    timethief
    Member

    @tess
    I forgot to mention that there are also multiple threads with Pages no appearing issues in them that i have chosen not to post into or tag.

    #1151368

    1tess
    Moderator Emeritus

    No, I didn’t mean for anyone to post in one thread! But there are a few more than usual asking about the gravatar posting to facebook instead of an image. Just adding a tag lets staff find them all. They may or may not be related. I asked in our forum, but they are having a meet-up soon so we will all have to to patient for solutions…

    #1151369

    1tess
    Moderator Emeritus

    @ti ti,
    Yes, I have seen those as well. Unforuntately I’m very busy on a big project and my time in these forums is limited. So I have not tagged most of those. Perhaps this conversation would be better private?

    I have dinner guests so I’ll be away for a while…

    #1151370

    timethief
    Member

    Okay – gottcha. Meet-up means not only weekend it means travel days too. This coming week I will not be making myself available as I have so much on my plate that I won’t be able to be here.

    #1151385

    Just like to say I’m having the same problems. With gravatar posting on facebook, not with dinner guests lol.

    #1151413

    kathrynwp
    Staff

    Thanks for all the report on this issue. Our developers are aware of the problem and we will post updates here.

    #1151424

    kathrynwp
    Staff

    These issues should now be fixed. We’re sorry for the inconvenience!

    #1151425

    Do we have to do anything on our side ?

    #1151426

    Hi, the suggestion that the problem is solved doesn’t seem to be the case for me, I have tried another post and on my Facebook pages it still only shows my gravatar, hoping for a resolution quickly

    #1151427

    Same here. Problem is still there.

    #1151428

    kathrynwp
    Staff

    If you had tried to share a post earlier on Facebook where the Gravatar showed up, then Facebook still has the old, incorrect, thumbnail in its cache.

    This is a tool provided by Facebook where you can paste the URL of any individual post where this is an issue. Just paste it in the text field and click Debug, and that”ll force Facebook to retrieve the new thumbnail for the post:

    https://developers.facebook.com/tools/debug

    #1151429

    So after I run that then if I do another post it should show up ?

    #1151430

    kathrynwp
    Staff

    excited4coupons – for posts that you’ve never tried to share on Facebook before, such as newly published posts, there’s no need to run the URL through the Facebook debugger; it should already pull in the correct thumbnail.

    #1151431

    Thank you for your quick response. But I did another new post and its still not working. All other old posts also same issue. Its not putting the correct Thumbnail.

    #1151432

    kathrynwp
    Staff

    excited4coupons – could you please provide the URL of a post where it’s not working so I can have a look? This doesn’t appear to be a WordPress.com site – http://www.excited4coupons.com. Thanks!

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